Invoices
Navigate to the "Invoices" section of your Settings > Subscription & Billing (opens in a new tab) panel.
Scroll to the bottom of the page, and you should see your Invoices displayed like this:
Paid Invoices
All customers are on automatic payment plans - so you should generally see invoices marked as "Paid". For Paid invoices you should see a screen like this, where you can download your Invoice and Receipt 👉
Unpaid Invoices
If an Invoice shows as "UNPAID" that means the invoice is not yet paid, likely because of an issue with your payment card on file.
You will see a screen like this - with the Unpaid Invoice link shown in red:
Click through on the "UNPAID (Click to pay)" link. You will be taken to Grantseeker's Stripe payment screen where you can add your payment details and checkout:
If you have any questions or clarifications regarding your account, please reach out to support (opens in a new tab)
Not seeing this option? Double-check that you have the 'Admin' or 'Owner' role in your Settings > Team Members (opens in a new tab). Please contact support by chat or email if you need to update your team permissions.